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Advice and Information -
NHS social prescribing link workers can connect you to the right community groups and services to help support you. -
Report -
Social care support can be transformative for disabled people – but as many as 1.5 million working-age Disabled people in England may not be getting the care they’re eligible for.
Our national partner Healthwatch England’s new research into social care for disabled people shows how transformative social care can be for those receiving it. But it also demonstrates the scale of unmet need. In the full report, Healthwatch outline their findings and provide recommendations to decision-makers.
16/07/2024
By Healthwatch England -
Report -
Healthwatch England report examining ten key areas of care, including GPs, dentists, hospitals, and social care. It is based on more than 65 thousand experiences recorded from all local Healthwatch organisations across the country – including from us here at Healthwatch in Devon, Plymouth and Torbay. It also includes recommendations and potential solutions for the NHSE, commissioners and service providers. -
Report -
In May 2022, Healthwatch Plymouth were approached by the new provider of Mayflower Medical Group (MMG) to undertake a patient survey.
The survey’s focus was to address long established patient concerns and frustrations in accessing GP services at the 5 surgeries that form MMG and to ask for suggestions on generally improving the service and in particular improving access. -
Report -
A review of patient feedback received around services in Plymouth has recently been conducted and it was noted that there had been consistent feedback around access to CAMHS services during the Covid pandemic, most of it negative.
To better understand the issues being raised, it was decided by the Healthwatch Plymouth Steering Group to conduct further research in the form of a survey aimed at parents who had accessed Children’s and Young People services since 1 April 2020. -
News -
Good social care can make a big difference to someone's life. But are people always receiving the help they need? Find out what our research and feedback tells us and how we think social care support could be improved. -
Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Advice and Information -
The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know. -
Report -
On this page is our national partner Healthwatch England’s pharmacy closures briefing report, after they sent a Freedom of Information (FoI) request to all 42 Integrated Care Boards (ICBs) in England to investigate the issue of pharmacy closures. Read a brief summary of the key findings and recommendations for healthcare leaders below. -
Report -
Our report on Patient Experiences of Pharmacy Services, detailing a total of 141 experiences about Pharmacy Services across Devon, Plymouth and Torbay during the 18-month period. Issues raised by those surveyed include medication delays and supply problems that affect the prescription/repeat prescription service, patients not knowing when their medications are ready for collection, and phone calls going unanswered. We have shared the report and its findings with NHS stakeholders in Devon and made key recommendations for them.
By Healthwatch in Devon, Plymouth, and Torbay -
Report -
This Patient Experience Summary covers the period 1 April 2021 to 31 March 2022.
This summary will focus on the feedback raised in Plymouth. The data for Torbay and Devon for the last 12 months is not sufficient to draw conclusions or observations, but issues raised have been similar. When looking at the Plymouth data specifically and comparing the amount of feedback received since 1 April 2018, we have seen an increase year on year. -
Response -
Healthwatch England responds to the National Pharmacy Association's call to reduce services. -
Response -
Read Healthwatch England's response to the news that more funding will be made available for community pharmacies.