Healthwatch Quarterly Impact Report – July to September 2023

Report - 30 November 2023

This report details our key Healthwatch in Devon, Plymouth and Torbay activities for the last quarter, including how we have engaged with the public, a summary of the feedback we have collected, our reports, recommendations and any outcomes or impact made.

By Healthwatch in Devon, Plymouth, and Torbay

Report highlights:

  • We’ve met hundreds of local people at community events across Devon, Plymouth & Torbay
  • Social media users have seen our posts over 100,000 times with 5,000 of you seeing our Email Bulletins
  • 167 people have reviewed services on our feedback websites
  • We’ve escalated 100 of your complaints or concerns to those in charge
  • 377 of you have shared your health or care feedback with us this quarter
  • We’ve helped 187 of you looking for advice on other organisations
  • We’ve produced 2 reports on Social Care and NHS acute hospital services
  • We analysed feedback from 405 people who took part in focused engagement activities we helped independently facilitate

Downloads

File download
HWDPT Q2 2023 Impact Report
Download (PDF 1.12 MB)

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