Healthwatch Quarterly Impact Report : January to March 2024

Report - 29 April 2024

This report details our key activities for the last quarter, including how we have engaged with the public, a summary of the feedback we have collected, our reports, recommendations and any outcomes or impact made.

By Healthwatch in Devon, Plymouth, and Torbay

This quarter we have: 

  • met hundreds of local people at community events across Devon, Plymouth & Torbay
  • Social media users have seen our posts over 100,000 times with 5,000 of you seeing our Email Bulletins
  • 100 people have reviewed services on our feedback websites
  • escalated 118 of your complaints or concerns to those in charge
  • 446 of you have shared your health or care feedback with us this quarter
  • helped 138 of you looking for advice on other organisations
  • released 2 reports on local Emergency Departments and Pharmacy services
  • had in-depth conversations with 35 patients at the brand new Royal Eye Infirmary building in Plymouth to find out what they think of it

Find out more by downloading the report below! 

Downloads

File download
HWDPT Q4 2024 Impact Report
Download (PDF 2.78 MB)

You might also be interested in

“Our Stories, Our Voices: The Power of Lived Experience” with ‘Gifted Women’

Healthwatch Plymouth were invited to a drop-in workshop with a group of women working with ‘Gifted Women’ – a charity for women who are rebuilding their lives after substance misuse, homelessness and contact with the criminal justice system – to learn more about their experiences with local health and social care services.
Find out more