Healthwatch Quarterly Impact Report – April – June 2024

Report - 31 July 2024

This report details our key activities for the last quarter, including how we have engaged with the public, a summary of the feedback we have collected, our reports, recommendations and any outcomes or impact made.

Key Highlights

  • We’ve met hundreds of local people at community events across Devon, Plymouth & Torbay
  • Social media users have seen our posts over 100,000 times with 5,000 of you seeing our Email Bulletins
  • 94 people have reviewed health and care services on our feedback websites
  • 328 of you have shared your health or care feedback with us this quarter
  • We’ve escalated 115 of your complaints or concerns to those in charge
  • We’ve helped signpost 71 of you looking for advice on other organisations
  • We’ve released our brand new Annual Report for 2023 – 2024 available to download below
  • We shared Healthwatch England’s report on Pharmacy Services, detailing the experiences of 1,650 people

Read more in the report below!

Downloads

File download
HWDPT Q1 2024 Impact Report
Download (PDF 1.16 MB)

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