Healthwatch Quarterly Impact Report – Quarter 2: July to September 2024

Report - 31 October 2024

This report details our key activities for the last quarter, including how we have engaged with the public, a summary of the feedback we have collected, our reports, recommendations and any outcomes or impact made.

Key Highlights

  • We’ve met hundreds of local people at community events across Devon, Plymouth & Torbay
  • Social media users have seen our posts over 100,000 times with 5,000 of you seeing our Email Bulletins
  • 125 people have reviewed health and care services on our feedback websites
  • 326 of you have shared your health or care feedback with us this quarter
  • We’ve escalated 143 of your complaints or concerns to those in charge
  • We’ve helped signpost 175 of you looking for advice via our contact centres
  • We’ve released our Unpaid Carers Report of over 200 Carer’s experiences
  • We shared Healthwatch England’s report exploring the unmet social care need of 1,504 disabled adults 

Read more in the report below! 

Downloads

File download
HWDPT Quarterly Impact Report - July to Sept 2024
Download (PDF 1.15 MB)

You might also be interested in

“Our Stories, Our Voices: The Power of Lived Experience” with ‘Gifted Women’

Healthwatch Plymouth were invited to a drop-in workshop with a group of women working with ‘Gifted Women’ – a charity for women who are rebuilding their lives after substance misuse, homelessness and contact with the criminal justice system – to learn more about their experiences with local health and social care services.
Find out more