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Advice and Information -
Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to. -
Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
Report -
Our Phase 2 survey report of Carers’ experiences provides valuable insight into the impact that caring for someone for more than 20 hours a week can have on Carers’ lives.
We heard from more than 200 Carers who live in Devon, Plymouth and Torbay who shared their experiences with us, following on from an earlier report published in November 2022. We also conducted a guided conversation with 17 individual Carers to help us understand in more detail how a Carer’s role was impacting on their everyday life and their emotional wellbeing. -
Report -
Social care support can be transformative for disabled people – but as many as 1.5 million working-age Disabled people in England may not be getting the care they’re eligible for.
Our national partner Healthwatch England’s new research into social care for disabled people shows how transformative social care can be for those receiving it. But it also demonstrates the scale of unmet need. In the full report, Healthwatch outline their findings and provide recommendations to decision-makers.
16/07/2024
By Healthwatch England -
Report -
Nearly 85,000 people in Devon provide unpaid care, with one third (33.4%) providing more than 20 hours of unpaid care per week. To learn more about the experiences of unpaid carers and the impact of providing care at home, Healthwatch developed a survey in conjunction with Devon Carers, Improving Lives Plymouth, and the Torbay Carers Service. These organisations provide a range of support services to unpaid carers. -
Report -
In May 2022, Healthwatch Plymouth were approached by the new provider of Mayflower Medical Group (MMG) to undertake a patient survey.
The survey’s focus was to address long established patient concerns and frustrations in accessing GP services at the 5 surgeries that form MMG and to ask for suggestions on generally improving the service and in particular improving access. -
Report -
A review of patient feedback received around services in Plymouth has recently been conducted and it was noted that there had been consistent feedback around access to CAMHS services during the Covid pandemic, most of it negative.
To better understand the issues being raised, it was decided by the Healthwatch Plymouth Steering Group to conduct further research in the form of a survey aimed at parents who had accessed Children’s and Young People services since 1 April 2020. -
Report -
Following the recovery of NHS Services after the Covid-19 pandemic, Healthwatch Plymouth held conversations with the Patient Advice and Liaison Service (PALS) manager at University Hospital Plymouth NHS Trust (UHP) in late 2022 to see how we could collaboratively work with them around the findings from the Healthwatch England report. It was agreed for HWP to independently interview individuals via telephone contact who had recently been through the complaints process at UHP and who had consented to be contacted by HWP.
This report is the findings from those conversations, a brief summary of the findings and recommendations is below.
By Healthwatch in Devon Plymouth and Torbay -
Report -
What people have told us about health and social care
Find out in our quarterly Impact and Outcomes report how your feedback is helping NHS and social care services improve care in Devon, Plymouth and Torbay.