1. Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.
  2. Report -

    Social care support can be transformative for disabled people – but as many as 1.5 million working-age Disabled people in England may not be getting the care they’re eligible for.

    Our national partner Healthwatch England’s new research into social care for disabled people shows how transformative social care can be for those receiving it. But it also demonstrates the scale of unmet need. In the full report, Healthwatch outline their findings and provide recommendations to decision-makers.

    16/07/2024
    By Healthwatch England
  3. Report -

    In May 2022, Healthwatch Plymouth were approached by the new provider of Mayflower Medical Group (MMG) to undertake a patient survey.

    The survey’s focus was to address long established patient concerns and frustrations in accessing GP services at the 5 surgeries that form MMG and to ask for suggestions on generally improving the service and in particular improving access.
  4. Report -

    Following the recovery of NHS Services after the Covid-19 pandemic, Healthwatch Plymouth held conversations with the Patient Advice and Liaison Service (PALS) manager at University Hospital Plymouth NHS Trust (UHP) in late 2022 to see how we could collaboratively work with them around the findings from the Healthwatch England report. It was agreed for HWP to independently interview individuals via telephone contact who had recently been through the complaints process at UHP and who had consented to be contacted by HWP.

    This report is the findings from those conversations, a brief summary of the findings and recommendations is below.

    By Healthwatch in Devon Plymouth and Torbay
  5. Report -

    What people have told us about health and social care
    Find out in our quarterly Impact and Outcomes report how your feedback is helping NHS and social care services improve care in Devon, Plymouth and Torbay.