1. Report on the Complaints process at University Hospitals Plymouth

    Report -

    Following the recovery of NHS Services after the Covid-19 pandemic, Healthwatch Plymouth held conversations with the Patient Advice and Liaison Service (PALS) manager at University Hospital Plymouth NHS Trust (UHP) in late 2022 to see how we could collaboratively work with them around the findings from the Healthwatch England report. It was agreed for HWP to independently interview individuals via telephone contact who had recently been through the complaints process at UHP and who had consented to be contacted by HWP.

    This report is the findings from those conversations, a brief summary of the findings and recommendations is below.

    By Healthwatch in Devon Plymouth and Torbay

  2. Impact and Outcomes Report, Healthwatch in Devon, Plymouth and Torbay, Quarter 2 2022

    Report -

    What people have told us about health and social care
    Find out in our quarterly Impact and Outcomes report how your feedback is helping NHS and social care services improve care in Devon, Plymouth and Torbay.

  3. Someone I love has died - where can I find support

    Advice and Information -

    Take a look at our advice article on the organisations and groups that can support you if you’re grieving.

  4. How to stay informed while you wait for care

    Advice and Information -

    The wait for planned medical care or surgery can be frustrating. That’s why you must get regular and accessible updates while you wait.

  5. What is Long Covid and what help is available?

    Advice and Information -

    Confused about Long Covid? Find out the common symptoms and how to get support.

  6. More than 40,000 Devon residents vaccinated against COVID-19 in first week of Spring vaccination campaign

    News -

    More than 40,000 patients in Devon eligible for the COVID –19 vaccination this Spring have been vaccinated in the first week of the campaign.