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Report -
Our national partner Healthwatch England’s report unpacks women’s experiences of cervical screening and sets our recommendations for healthcare leaders.
A summary of the report is below. You can download the full report and a large print version further down this page. -
Report -
In May 2022, Healthwatch Plymouth were approached by the new provider of Mayflower Medical Group (MMG) to undertake a patient survey.
The survey’s focus was to address long established patient concerns and frustrations in accessing GP services at the 5 surgeries that form MMG and to ask for suggestions on generally improving the service and in particular improving access. -
Report -
Following the recovery of NHS Services after the Covid-19 pandemic, Healthwatch Plymouth held conversations with the Patient Advice and Liaison Service (PALS) manager at University Hospital Plymouth NHS Trust (UHP) in late 2022 to see how we could collaboratively work with them around the findings from the Healthwatch England report. It was agreed for HWP to independently interview individuals via telephone contact who had recently been through the complaints process at UHP and who had consented to be contacted by HWP.
This report is the findings from those conversations, a brief summary of the findings and recommendations is below.
By Healthwatch in Devon Plymouth and Torbay -
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What people have told us about health and social care
Find out in our quarterly Impact and Outcomes report how your feedback is helping NHS and social care services improve care in Devon, Plymouth and Torbay.