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Report -
This report details our key activities for the last quarter, including how we have engaged with the public, a summary of the feedback we have collected, our reports, recommendations and any outcomes or impact made. -
News -
This Share for Better Care Week (24 February – 2 March), Dr Ranj is teaming up with the Care Quality Commission (CQC) and Healthwatch England (HWE) to urge people across England to take three spare minutes to feed back on their recent health and social care experiences. -
Report -
Our national partner Healthwatch England’s 2023 – 24 annual report outlines how the public’s stories have changed care for the better, and the work they’re doing to make sure that the health and social care system puts patients at its very heart. -
News -
Local people in Devon have one week left to share their experiences, views and ideas that will contribute to the development of the national 10-Year Health Plan whilst informing local priorities in Devon. -
News -
The seniormost medic in the NHS in England is stepping down. -
Report -
This report details our key activities for the last quarter, including how we have engaged with the public, a summary of the feedback we have collected, our reports, recommendations and any outcomes or impact made. -
Report -
What people have told us about health and social care
Find out in our quarterly Impact and Outcomes report how your feedback is helping NHS and social care services improve care in Devon, Plymouth and Torbay. -
Response -
The Prime Minister Keir Starmer has announced today that he will bring the NHS back under the control of ministers by abolishing NHS England. -
Blog -
From November 2024 to February 2025 we worked with NHS Devon to gather over 3,500 of your views, experiences, and ideas, which shaped a new 10 Year Health Plan for the whole of Devon, Plymouth and Torbay. -
Report -
A new report from our national partners Healthwatch England warns long waits for eye care are having a huge impact on people’s daily lives. -
News -
A new domestic abuse support service is set to launch in Devon. -
Response -
Satisfaction with health service is at lowest recorded levels. Read the response from our national partners Healthwatch England. -
Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Advice and Information -
From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record and how to access it. -
Advice and Information -
Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment? Find out how. -
News -
Our national partner Healthwatch England are asking about your experience of referral for specialist treatment. Has your GP referred you for an assessment or treatment at a hospital or community clinic? Share your story. -
Report -
In 2022, Healthwatch in Devon, Plymouth and Torbay held a series of meetings with the South West representative of the Royal Association for Deaf People to discuss various concerns that were being raised around access to British Sign Language (BSL) qualified interpreters. These concerns include:
• Interpreters to support appointments in hospital and GP surgeries
• Interpreters to support complaints process
• Access to information -
Report -
In May 2022, Healthwatch Plymouth were approached by the new provider of Mayflower Medical Group (MMG) to undertake a patient survey.
The survey’s focus was to address long established patient concerns and frustrations in accessing GP services at the 5 surgeries that form MMG and to ask for suggestions on generally improving the service and in particular improving access. -
News -
Following the announcement last month that the government had agreed a new one-year contract with GPs, Healthwatch can bring you more details of what the changes mean to patient care from 1 April. -
Advice and Information -
Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.