News and reports

A new report from our national partners Healthwatch England warns long waits for eye care are having a huge impact on people’s daily lives.

Healthwatch Plymouth were invited to a drop-in workshop with a group of women working with ‘Gifted Women’ – a charity for women who are rebuilding their lives after substance misuse, homelessness and contact with the criminal justice system – to learn more about their experiences with local health and social care services.

This report details our key activities for the last quarter, including how we have engaged with the public, a summary of the feedback we have collected, our reports, recommendations and any outcomes or impact made.

Our national partner Healthwatch England’s 2023 – 24 annual report outlines how the public’s stories have changed care for the better, and the work they’re doing to make sure that the health and social care system puts patients at its very heart.

This report details our key activities for the last quarter, including how we have engaged with the public, a summary of the feedback we have collected, our reports, recommendations and any outcomes or impact made.

In October 2023, University Hospitals Plymouth NHS Trust’s (UHP) Royal Eye Infirmary (REI) service moved from its location at Derriford Hospital to a new purpose-built building in the International Business Park near to the Derriford Hospital Site. Earlier this year Healthwatch Plymouth (HWP) conducted visits to the REI to engage with patients around their experiences of the new facility. This engagement report collates and summarises this patient feedback.

In October 2023, University Hospitals Plymouth NHS Trust’s (UHP) Royal Eye Infirmary (REI) service moved from its location at Derriford Hospital to a new purpose-built building in the International Business Park near to the Derriford Hospital Site. Earlier this year Healthwatch Plymouth (HWP) conducted visits to the REI to engage with patients around their experiences of the new facility. This engagement report collates and summarises this patient feedback.

On this page is our national partner Healthwatch England’s pharmacy closures briefing report, after they sent a Freedom of Information (FoI) request to all 42 Integrated Care Boards (ICBs) in England to investigate the issue of pharmacy closures. Read a brief summary of the key findings and recommendations for healthcare leaders below.

Our national partner Healthwatch England’s report unpacks women’s experiences of cervical screening and sets our recommendations for healthcare leaders.

A summary of the report is below. You can download the full report and a large print version further down this page.

Healthwatch England’s research unpacks people’s experiences of using Community Diagnostic Centres and lessons for expanding community-based care.

Our Phase 2 survey report of Carers’ experiences provides valuable insight into the impact that caring for someone for more than 20 hours a week can have on Carers’ lives.

We heard from more than 200 Carers who live in Devon, Plymouth and Torbay who shared their experiences with us, following on from an earlier report published in November 2022. We also conducted a guided conversation with 17 individual Carers to help us understand in more detail how a Carer’s role was impacting on their everyday life and their emotional wellbeing.

This report details our key activities for the last quarter, including how we have engaged with the public, a summary of the feedback we have collected, our reports, recommendations and any outcomes or impact made.